FAQ


WHEN CAN I GET MY FIRST CHEWSWIZE BOX?

It’s early days for us. Right now we deliver 3-5 days after each weekly payment is taken from your credit card.

But give us a bit of time and we’ll be delivering on specific days. So you’ll have even more options for receiving your ChewsWize box!

WHAT FOOD DO YOU PROVIDE?

We believe in 3 things when it comes to ChewsWize snacks. Good food, safely sourced with great taste. Simple.We have a great range of snacks that will increase in choice as the weeks go by. So bear with us, you’ll have even more and more choice soon!

To learn about our individual snacks go here

WHERE DO YOU DELIVER?

Anywhere in Hong Kong. We use HK Post to get the snackbox to you.

How do I cancel my subscription?

Drop us an email to hello@chewswize.com and we’ll cancel your subscription. We'd need your cancelation 5 working days before each next billing date.

HOW DO I PAY?

We currently use PayPal to process your payments. PayPal accepts Visa and Mastercard. Don’t have an account with PayPal? That’s no problem, we will soon be accepting payments via credit card directly. Watch this space!

CAN I SEND BOXES TO DIFFERENT ADDRESSES AND PEOPLE?

Yep, you can save multiple addresses in your profile so your friends and family can also receive our ChewsWize boxes.

DO I NEED TO SIGN FOR THE SNACK BOX?

No, we try to keep it simple. The ChewsWize box will be sent via HK Post to your office or home.

ARE YOUR SNACKS NUTRITIONIST APPROVED?

Yes, absolutely. Our expert nutritionists screen every recipe to ensure there’s the right balance and mix of nutrients and energy-providing foods for your busy lives.